Effective Date: December 12, 2024
Last Updated: April 26, 2025

1. Introduction

Welcome to Evergreen Elegance Flowers LLC. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions, which govern your use of our services.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or violate any applicable laws or regulations.

3. Orders and Payments

• Order Acceptance: We reserve the right to accept or decline any order at our discretion.
• Payment: All payments are due at the time of purchase. We accept major credit cards and secure online payment methods.

4. Shipping and Delivery

• Shipping Area: We currently ship within the state of Texas only. International shipping is not available.
• Shipping Costs & Delivery Times: Shipping costs and estimated delivery times (2–3 business days) vary based on your location within Texas.
• Tracking: Once your order is shipped, we will provide tracking information via email.
• Delays: We strive to deliver orders on time but are not liable for delays caused by carriers or external events.

5. Returns and Refunds

• Returns: Returns are accepted within 7 days of delivery. Items must be unused and in original packaging.
• Refunds: Approved refunds will be processed within 5–7 business days to the original payment method.
• Returns Shipping: Customers are responsible for return shipping costs unless the return is due to our error.

6. Limitation of Liability

To the fullest extent permitted by law, Evergreen Elegance Flowers LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Texas, United States of America.

8. Changes to Terms

We may update these Terms & Conditions at any time. Any changes will be posted here with an updated effective date.

9. Contact Us

If you have questions or concerns, please contact us:

• Phone: +1 (210) 555-7292
• Email: [email protected]
• Address: 7292 Dictum Avenue, San Antonio, TX 78205, USA